Frequently Asked Questions
General Questions
How do I apply for a residential unit?
Visit our website and click the "Apply Now" button located at the top of the page. Complete the online application and submit the required fees. Click here for our resident selection criteria.
What types of housing units are available?
We offer a variety of floor plans, including 1-bedroom, 2-bedroom, and 3-bedroom units. Each unit is designed with quality and comfort in mind.
What is the process for moving in?
Our process includes:
Reviewing eligibility requirements
Submitting your application and fees
Processing your application
Scheduling a move-in orientation
Eligibility and Income Requirements
Are there income restrictions to qualify?
Yes, household income must meet minimum and maximum thresholds. These limits vary based on household size and property type. Detailed income requirements are available on our website, on the Resident Selection Criteria page.
Do you accept housing vouchers?
Yes, we accept Section 8 vouchers and other third-party subsidies, provided they meet or exceed the established rental rates.
Rent and Fees
How is rent determined?
Rent is set based on a percentage of the Area Median Income (AMI) and remains stable for a minimum of one year.
What fees are required with the application?
An application fee and any applicable administrative fees are required at the time of submission. Please refer to the "Resident Selection Criteria" for specific amounts.
Maintenance and Repairs
How do I submit a maintenance request?
Maintenance requests can be submitted through the resident portal or by contacting the property management office directly.
What should I do in case of a maintenance emergency?
For emergencies outside of regular office hours, please call our 24-hour emergency maintenance line. The number is listed in your move-in packet and on our website.
Community Policies
What is your pet policy?
Pet policies vary by property. Generally, we allow pets with certain breed and weight restrictions. Additional pet fees or deposits may apply. Please check with your property manager for specific details.
Is parking available on-site?
Yes, on-site parking is available. Some properties may offer assigned or covered parking options.
Contact Information
Who do I contact for questions or assistance?
Please call our main contact line, which will direct you to the appropriate property coordinator. For detailed inquiries, you can also email us or visit the leasing office.